Instant Assistant offers the following Admin Support Services:

Customer Service Support – Following up on leads, chasing orders, responding to emails, dealing with customer queries, chasing up correspondence, touching base, keeping in touch.

CRM – Customer Relationship Management in line with basic customer service support, but on a more long term and continuous basis.  Keeping key contact information up to date and logging correspondence, communication and noting latest engagement etc

Database creation, data entry and process management – Creating new databases, updating existing ones and general maintenance to support reporting efficiencies and database functionality.

File Maintenance – Struggle finding emails or documents from previous projects or clients? Establishing regular maintenance and updating of file maintenance can create a more seamless and efficient filing system.

Internet Research – Basic online research, finding relevant articles, historical information, comparing current market, contacts and competitors.

Event Management and Marketing – Full organisational need from start to finish.  Supporting all logistics, making bookings, confirming arrangements, compiling guest list, issuing invitations and tracking attendees responses.  Arranging menu and refreshment requirements, booking, travel, accommodation and content management as required and marketing as appropriately through agreed sources.

Project Management – Working with you on project management, from conception, setting objectives, continuous development, tracking actions, costings, and collating financial information.  Monitoring deadlines, and pushing engagement between relevant contacts involved within the project’s scope.

Digital Marketing and Social Media – Updating website content, blogs, social media and replying and engaging with comments.

Basic Financial Services – Including collating expenses, producing invoices, issuing, chasing and tracking outstanding payments.