Privacy Policy

Who we are

This Privacy Policy relates to this website address: https://instantassistantpa.co.uk.

In this policy, “we”, “us” and “our” refers to Instant Assistant.

This policy applies where we are acting as a data controller with respect to the personal data of our website visitors and service users; in other words, where we determine the purposes and means of the processing of that personal data.

We are committed to safeguarding the privacy of our website visitors and service users.

What personal data we collect and how

The information we collect via this website may include:

  1. Any personal details you type in and submit, such as name, email address, telephone numbers etc.
  2. Your IP address (this is your computer’s individual identification number) which is automatically logged by our web server.  This is used to note your interest in our website.
  3. Your preferences and use of email updates, recorded by emails we send you (if you select to receive email updates on products and offers).
  4. Session information stored in cookies, these do not include any personal information and are used to ensure the correct data is extracted from the database when using our interactive systems.

What we do with your information

Any personal information we collect from this website will be used in accordance with the Data Protection Act 1998 and other applicable laws.  The details we collect will be used:

  1. We may in certain cases use your email address to send you information on our products and services.  In such cases, you will be offered the option to opt out of receiving future marketing emails.
  2. We may need to pass the information we collect to other companies for administration purposes.  We may use third parties to carry out certain activities, such as processing and sorting data, monitoring how customers use our site and issuing our emails for us.  Rest assured that third parties will not be allowed to use your personal information for their own purposes.

Your Rights

You can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Cookies Policy

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment.

Cookies are small data files, on your computer or handheld device.  This is standard practice for most websites.

Cookies are essential for helping us deliver a high quality website and online experience for our visitors, and some collect information about browsing behaviour.

By using and browsing this website, you consent to cookies being used in accordance with our policy.  If you do not consent, you must disable cookies or refrain from using the site.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Revised November 2018 | Instant Assistant | [email protected] | M: 07917866967